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My confirmation email has not arrived. What do I do?

After you sign up with email, we send an email called Confirm your email for Singaya from support@singaya.com. Open it and press Confirm email. The link works for 24 hours.

Not in your inbox?​

  1. Check your Spam, Promotions or Updates folder. If you find it there, mark it as not spam so the next emails land in your inbox.
  2. Resend it. Sign in to your account, then press Resend confirmation email on the checkout page or in Account → Profile. You can ask for a new link once a minute.
  3. Check the email address. If it turns out there was a typo, sign up again with the right email.

A link that has expired or has already been used cannot be used again. Ask for a new link as described above.

If you signed up with Google, your email is confirmed straight away and you can skip this step.

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