Chinese shopping sites that deliver to Indonesia: 7 things to check
There are many Chinese shopping sites and apps, and not all of them can deliver to your address in Indonesia at a clear cost. Before you pay, check these seven things. The list works for any site, Singaya included.
1. Is the item delivered to your address?
Most sellers on Chinese shopping sites only ship to addresses in China. Then you need a forwarder's warehouse address in China and have to arrange the shipping to Indonesia yourself. Check whether the site delivers to your address, or only to a warehouse.
On Singaya: we deliver to the address in Indonesia you choose at checkout.
2. Can you read the item page?
Titles, descriptions and options are often only in Mandarin. If you misread a size or colour, what arrives may not be what you expected.
On Singaya: titles, descriptions and options are translated into Indonesian and English, and we buy exactly the option you chose.
3. Is the price in rupiah, and can you pay your way?
A price in a foreign currency means you carry the exchange rate and card fees. Check too that your payment method is accepted.
On Singaya: all prices and payments are in rupiah, by credit or debit card, Apple Pay, Google Pay or DANA (ways to pay).
4. Are import duty and tax included?
Consignments from abroad can carry import duty and tax. If the site doesn't count them up front, the bill can come when the parcel arrives.
On Singaya: customs is counted at checkout. There is no extra customs charge when the goods arrive.
5. How is shipping worked out?
Shipping from China is usually charged by the weight or volume of the parcel. Ask whether it is charged per item or per order, and when you will know the amount.
On Singaya: shipping is worked out once per order, from the total weight and your delivery area, and shows before you pay (how shipping is worked out).
6. Who is the company, and how do you reach it?
Look for the company name, its country, and an email or contact that actually gets answered. If something goes wrong after you pay, you need to know who to write to.
On Singaya: we are run by Huper Technology Pte Ltd, a Singapore company, and you can reach us at support@singaya.com.
7. Can you track your order, and what happens if an item runs out?
Check where you can see your order's status after you pay, and what happens if the seller runs out of stock.
On Singaya: every stage shows on your order receipt. If there is a problem with an item you have paid for, its status changes to We are sorting this out and our team contacts you (problem with an item).
Summary
| What to check | The question |
|---|---|
| Delivery | To your address, or only to a warehouse in China? |
| Language | Can you read the title and options? |
| Payment | Rupiah? Is your payment method accepted? |
| Customs | Included, or billed on arrival? |
| Shipping | Per item or per order? Known before you pay? |
| Company | Name, country, contact? |
| Tracking | Where is your order status? |
The full steps for buying from China are in how to buy from China and get it delivered in Indonesia. Ready to shop? Open Singaya.